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Programme Starts
15th November, 2026

Programme Fees
₹4,50,000 + GST

Duration
11 Months

Eligibility

A Diploma holder (10+2+3) or Bachelor's Degreea Graduate (10+2+3 or 10+2+4) from a recognised university or institution in any discipline with a minimum of 50% aggregate marks and 8+ years of professional work experience (excluding internships or training experiences).

Programme Overview

Leading with Data, Achieving Operational Brilliance

The modern Chief Operating Officer (COO) is a strategic partner within the C-suite, bridging corporate vision with actionable business strategies. They play a critical role in addressing complexities like digital transformation, ESG concerns, and workforce dynamics, ensuring agility and sustainable growth. Research shows that sustainability-focused COOs can boost brand loyalty by 25%, while 70% of digital transformation projects fail due to operational mismanagement. The IIM Indore Chief Operating Officer Programme equips senior professionals with expertise in Analytics, AI, and Emerging Technologies, enabling them to drive innovation and operational excellence.

Programme Highlights

Weekend sessions designed for working professionals

Curriculum tailored for future-ready COOs

On-campus module of 3 days for immersive learning

Capstone project tackling real-world challenges

Master artificial intelligence and emerging technologies

Business analytics for data-driven leadership

Real-world business case studies

Expert insights from IIM Indore faculty

Collaborate with industry peers

IIM Indore Executive Alumni Status

OPTIMUM

O - Operational Excellence: Master Lean Six Sigma and Total Quality Management for peak operational efficiency.

P - Predictive Analytics: Harness AI and big data for forecasting and optimizing operations.

T - Technology Integration: Implement cutting-edge digital transformation strategies and emerging technologies.

I - Innovative Strategies: Foster innovation and continuous improvement in operations.

M - Management Mastery: Develop advanced financial, risk management, and leadership skills tailored for COOs.

U – Unique Exposure: to case studies and industry insights.

M - Mindful Leadership: Cultivate executive presence and lead high-performance teams effectively.

This Programme is for

Class Schedule

Sundays
First session: 09:00 AM to 10:15 AM
Second session: 10:30 AM to 11:45 AM
Or Third session: 12:00 to 01:15 PM

Programme Content

Operations Management


  • Introduction to Operations Management
  • Process Flow Analysis I & II
  • Process KPIs
  • Assembly Line Operations
  • Process Improvement Strategies
  • Quality Management (Handling Six Sigma) I & II
  • Lean Toyota Production System KAIZEN
  • Introduction to Project Management
  • Project Scheduling
  • Project Management & Control
  • Resource Planning on Projects

Foundations to SCM


  • Time Cost Trade-off
  • Introduction to Supply Chain
  • Managing Inventory Flows I & II
  • Advanced logistics and distribution models
  • Digital transformation strategies for operations
  • Transportation and Logistics Analytics
  • Theory of Constraints
  • Project Selection
  • Critical Chain in Project Management
  • Cybersecurity in Operations & Supply Chain

Financial Aspects in Operations


  • Capital Budgeting and Financial Risk
  • Cost Management
  • Social Cost Benefit Analysis
  • Taxation
  • Cost Optimization for Large-Scale Ops
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C-Suite Leadership


  • Leadership Styles
  • Leadership and emotional intelligence
  • Negotiations and Conflict Management
  • Managing Internal and External Stakeholders
  • Leading through a change

Strategic Management


  • Mergers & Acquisitions
  • Procurement & Contract Management
  • Stake Holder Management
  • Driving Innovation in Markets

Marketing


  • Digital Marketing
  • Marketing I & II
  • Brand Management I & II
  • Sales & Distribution Management

Tech in Operations: Data Analytics and AI


  • Blockchain and IOT Applications in Operation & Supply Chain
  • Digital Transformation
  • Data Visualization
  • Decision Making through Optimization
  • Fintech
  • Understanding Uncertainties
  • AI & Other Immerging Technologies Application
  • Data Analytics for Operations

Organizational Behaviour


  • Talent Management in Operations
  • Leadership Frameworks and Personal Style
  • Behavioural Aspects
  • Managing People
  • Network Analysis
  • Ambidextrous Organization
  • Operation Management in VUCA World

Backbones for a COO


  • Business Ethics in Operation Management
  • Communication Management
  • Legal Aspects in Operations
  • Simulation (Beer Game)
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*Courses are subject to change.

The IIM Credentials that stand out

Gain the coveted executive alumni status from India’s one of only two triple-accredited universities, thereby gaining access to IIM Indore’s exclusive alumni network and platform. Gain a 'Certificate of Completion' from IIM Indore as well post-completing the programme with the prescribed grade and attendance criteria.

Programme Certificate

Participants who successfully complete the prescribed course of study and fulfil all other academic requirements will be awarded a ‘Certificate of Completion’.

  • Successful participants will also be accorded IIM Indore Executive Education Alumni status*.

Disclaimer: The certificate shown above is for illustration only and is subject to change at the discretion of IIM Indore.

Alumni status

Build a strong foundation and a network of high impact leaders in the operations space with IIM Indore’s Executive Education Alumni status post successful completion of the programme.

Programme Coordinator

Prof. Rohit Kapoor
Professor, Operations Management and Quantitative Techniques Area, IIM Indore

Prof. Rohit Kapoor is a faculty member specialising in Operations Management and Quantitative Techniques. He holds a Fellowship from IIM Ahmedabad. His research focuses on Supply Chain Management, Production Planning, Inventory Control, and Network Design. Prof. Kapoor is well-versed in Mathematical Programming, Optimal Control, Monte Carlo Simulation, and Meta-Heuristics.

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His work has been published in prestigious journals, including Global Business Review, Business Process Management, and the International Journal of Mathematics in Operational Research. Additionally, he has presented field cases at conferences and published them in various journals.

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Prof. Harshal Lowalekar
Professor, Operations Management and Quantitative Techniques Area, IIM Indore

Harshal Lowalekar is Professor in the area of Operations Management and Quantitative Techniques at the Indian Institute of Management Indore, India. He is a Fellow of the Indian Institute of Management Ahmedabad, India. He was working at W.P. Carey School of Business at Arizona State University, USA as a Fulbright Postdoctoral Fellow from Aug 2013- Aug 2014. He works in the area of Theory of Constraints (TOC), Perishable Items Inventory Management and Healthcare Supply Chain Management.

Admission Criteria

The selection will be based on candidate’s profile evaluation – educational qualification, allied experience, Statement of Purpose – subject to meeting eligibility criteria.